Responsible Gambling at dd11 — Your Safety Is Our Priority
Enjoy entertainment within your limits — dd11 helps you build healthy gambling habits. For users aged 21 and above.
Is Gambling Right for You?
At dd11 we believe online gaming can be an enjoyable form of entertainment — but only when done responsibly. Gambling is never a reliable source of income and should never be a way to resolve financial difficulties. It is important to understand these points clearly before using our platform.
Responsible gambling means setting a clear limit on your time and money before each session, staying within that limit, and viewing wins and losses with the same perspective. dd11 follows this principle and encourages all our players to do the same.
You must be 21 years of age or older to gamble. Use of this platform by minors is strictly prohibited. If you feel gambling is having a negative impact on your life, seek help immediately — our 24/7 live chat is always ready.
Our Protection Tools
dd11 provides several responsible gambling tools for all its players. These will help you stay in control.
Set Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait before it comes into effect, but reducing a limit is immediate.
Temporary Break (Time-Out)
If you feel you need a short rest, you can temporarily deactivate your account for a set period. During this time it will not be possible to log in or make a deposit.
Self-Exclusion
Use the self-exclusion feature for a longer-term break. Once activated, the account cannot be reactivated before the chosen period ends. This feature can be enabled through our live chat.
Session Time Limit
Set a time limit for each gaming session. When the set time is up, an automatic alert will appear and the session will end. This prevents spending too much time playing.
Betting History Review
You can view your complete betting history and deposit and withdrawal records at any time. Keep track of your spending and stay informed.
24/7 Support
Use our 24/7 live chat support in Bengali for any issue or concern. Our trained team is always ready to guide you on responsible gambling.
Is Gambling Becoming a Problem?
Ask yourself the questions below. If the answer is "yes" to one or more of them, it is time to seek help. Awareness is the first step toward responsible gambling at dd11.
- Are you placing bigger bets to try to recover money you have lost?
- Have you borrowed money from family or friends to spend on gambling?
- Have you repeatedly tried to stop gambling but failed?
- Are you spending time gambling while neglecting work, studies, or family responsibilities?
- Are you lying to family or friends to hide your gambling?
- Do you feel intense stress or despair when you lose while gambling?
- Do you see gambling as a way to meet your everyday financial needs?
If the answer to any of the questions above is "yes", contact us immediately. Our support team will help you get back on the right track.
Age Verification and Minor Protection
At dd11, every user's age is verified at the time of registration. Only users aged 21 or above may open an account and place bets on this platform.
We firmly believe that protecting minors is of the highest importance. If you know that a minor is attempting to use this platform, please notify our support team immediately.
If devices are used in a family setting, parents and guardians are advised to use parental control software on their browser and to never share their account password.
Age Verification Process
- Providing date of birth at registration is mandatory
- Users under 21 are not allowed to create an account
- Any suspicious account is investigated
- National ID verification may be required if needed
- Accounts suspected of belonging to a minor are suspended immediately
- Software recommendations provided for family protection
How to Use the Protection Tools
Follow the steps below to ensure the security of your account at dd11. Responsible gambling tools can be activated easily.
Log In to Your Account
Log in to the dd11 website with your username and password. Go to your Profile section and find the "Responsible Gambling" tab.
Set Your Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. The minimum deposit is ৳300 — so set your limit in line with your budget.
Set a Session Time Limit
Choose a time limit that suits you for each gaming session. When the set time is up you will receive an alert and the session will end automatically.
Take a Break When Needed
If you feel you need a short rest, use the time-out option. You can take a break ranging from 24 hours to a few weeks.
Activate Self-Exclusion
If you want to take a long-term break from the platform, activate self-exclusion. Contact our live chat to learn about this feature — the team is ready to help in Bengali 24/7.
Review Your History
Check your betting and transaction history regularly. Keeping track of your financial activity is an important part of responsible gambling.
Tips for Healthy Gambling
dd11 wants every player to enjoy their experience and stay safe. Keep the following tips in mind.
What to Do
- Set a fixed budget before playing and stick to it
- Think of gambling as a form of entertainment
- Take regular breaks and focus on other activities
- Only spend money you can afford to lose
- Spend time with family and friends — gambling is not the only form of entertainment
- Seek support immediately if a problem arises
What Not to Do
- Do not place bigger bets to try to recover money you have lost
- Do not gamble under the influence of alcohol or any other substance
- Do not bet with money you need for daily expenses
- Do not gamble with borrowed money
- Do not think of gambling as a source of income
- Do not gamble while hiding it from your family or lying to them
Where to Get Help?
If you feel that gambling is causing problems for you or someone close to you, do not try to deal with it alone. Our support team at dd11 is always by your side.
dd11 Support Center
Common Questions & Answers
Answers to frequently asked questions about responsible gambling are provided below.
Enjoy Safely — Within Your Limits
Keep enjoying entertainment responsibly. Cricket, slots, and much more are waiting for you at dd11.